Shipping — Summary

A quick summary of how shipping works at GemHub & Co. Most pieces are made to order, so the realistic timeline runs from the moment you order to the moment your piece arrives.

• Free Worldwide Shipping: Complimentary insured shipping on all orders, no minimum required.
• Made to Order: Most GemHub & Co. pieces are crafted specifically for you. Crafting and quality check take 5–6 working days before dispatch.
• Delivery: 7–10 business days in transit via FedEx, DHL, or equivalent, fully insured and trackable. Typical total: approximately 12–16 business days from order to delivery. A small number of ready-stock items may dispatch faster.
• Duties & Taxes: For most destinations, import duties and local taxes are the buyer’s responsibility. For U.S. orders, we pay applicable U.S. customs duties and import taxes upfront.
• Signature Required: High-value shipments require an adult signature on delivery.

Please note: These are good-faith estimates, not guarantees, and do not include time lost to customs processing in the destination country.

This is a summary. For the complete shipping policy, including international order requirements and how we handle delays, please read the full Shipping Policy.

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This store is owned and operated by Hamlet Global Trading FZCO (trading as GemHub & Co.), a free-zone company registered in the United Arab Emirates, with its registered office at IFZA Business Park, Building A1, Dubai, United Arab Emirates.