Experience our stunning lab-grown diamond collection from the comfort of your home. Our jewelry experts are just a video call away to walk you through every piece, up close and in real time.
Schedule a Video CallPersonal jewelry shopping made easy - get expert guidance from GEMHUB & CO.
Fill out a quick form and one of our jewelry experts will get in touch to guide you every step of the way.
Tell us the occasion, design inspiration, or any specific style you love and we'll curate a selection just for you.
Join at your scheduled time to explore each piece up close with real-time photos and videos you can easily share with loved ones.
Let our team bring the GEMHUB & CO. experience to you — curated, personal, and without pressure.
View every detail of your chosen piece in real time through HD video, just like visiting a store.
Get personalized advice from our certified jewelry consultants who understand your style and budget.
No need to visit a store. Browse our entire collection from the comfort of your sofa, anywhere in the world.
No obligation to buy. Explore freely, ask questions, and take your time to decide what's perfect for you.
Everything you need to know about our video call experience
Yes, our video call consultation is completely free with no obligation to purchase. It's our way of bringing the in-store experience to your home so you can explore our collection at your convenience.
We use Google Meet or WhatsApp Video for our consultations. Once you book your slot, we'll send you a meeting link via email and WhatsApp. No special software installation is required — just a device with a camera and internet connection.
A typical consultation lasts 15–30 minutes, depending on your requirements. If you need more time to explore different designs or discuss custom orders, our experts are happy to extend the session at no extra charge.
Absolutely! You can add anyone to the call. Many of our customers include their partner, family members, or friends to help with the selection. We'll share the meeting link and anyone with it can join.
Not at all. There is absolutely zero pressure to purchase. The video call is meant for you to explore our collection, ask questions, and get expert advice. You can take your time to decide and place an order whenever you're ready.
No worries! If you miss your appointment, simply reply to the confirmation email or message us on WhatsApp to reschedule. We understand schedules change and are happy to find a new time that works for you.
Yes! You can share links to any products from our website before or during the call, and our consultant will have those pieces ready to showcase in detail. You can also describe what you're looking for and we'll curate a selection for you.
Definitely! Video calls are perfect for custom orders. You can share reference images, discuss design ideas, choose your preferred diamond, metal, and setting — all in real time with our design expert. We'll guide you through the entire customization process.
After the call, our consultant will send you a personalized summary with product details and direct links. You can place your order through our website, or our team can assist you over WhatsApp or email. Payment is processed securely through our Shopify checkout.
