Contact Us
Contact Us
We’d love to hear from you. Whether it’s a product question, a custom order, or an order status update, our team is here to help.
Customer Care
support@gemhubco.com
We aim to reply within one business day.
Phone
UAE Office
+971 555 626 108
Mon–Fri, 10:00–18:00 GST
Online
Website
www.gemhubco.com
Browse our full collection any time.
Quick Notes
Please include your order number on any order-related queries — it helps us help you faster.
For custom design requests, attach reference images where possible and let us know your preferred metal, stone, and any sizing details.
Returns: Standard catalogue pieces — including standard made-to-order pieces where you select a metal or a standard ring size from the options shown on the product page — are covered by our 30-day return and 45-day exchange guarantee. Only custom-engraved items and bespoke pieces made to your own non-standard specification are final sale, except where the item is defective or we have made an error. Full details are set out in our Refund & Returns Policy.
Shipping: We ship exclusively within the United Arab Emirates, free and fully insured. See our Shipping Policy for timelines.
If your order arrives damaged or not as described, please email us within 48 hours of delivery with photographs of the item and packaging.
Office & Legal Entity
GemHub & Co. is a brand operated by:
Registered Entity
Hamlet Global Trading FZCO
AddressIFZA Business Park, Building A1Dubai Digital Park, Dubai Silicon OasisDubai, United Arab Emirates
License No.76005
Emailsupport@gemhubco.com
Phone+971 555 626 108
Websitewww.gemhubco.com
ManufacturingDesigned and administered in Dubai, UAE; handcrafted by our partner artisan workshop in India. Every piece is quality-checked and graded before dispatch to UAE customers.
Customer Service Hours
Monday to Friday — 10:00 to 18:00 GST
Email any time — we reply within one business day.
Thank you for choosing GemHub & Co.
Crafted with care ◆ Delivered with trust
Ready to find your piece?
Email us with your idea and we’ll guide you through stones, settings, and timing — with no pressure.