GemHub & Co. is a fine jewellery brand specialising in certified natural diamonds, lab-grown / CVD diamonds, moissanite, and precious gemstone jewellery. We operate under Hamlet Global Trading FZCO, registered at IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE.

Our registered office is at IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. We operate online only. Email support@gemhubco.com or call +971 555 626 108.

• Email:support@gemhubco.com
• Phone: +971 555 626 108

We aim to reply within one business day.

We offer rings (engagement, solitaire, eternity, statement), earrings (studs, drops, hoops, chandeliers), necklaces & pendants, and bracelets (tennis, charm, bangle). Browse by stone — diamond, moissanite, ruby, emerald, sapphire, and more.

Gemstones: Natural diamonds, lab-grown / CVD diamonds, moissanite, ruby, emerald, blue sapphire.

Metals: 14K and 18K yellow, white, and rose gold; 925 sterling silver; and gold vermeil.

Gold vermeil is sterling silver (925) coated with at least 2.5 microns of gold. It is more durable than ordinary gold-plated jewellery.

Yes. Our diamonds — both natural and lab-grown — are independently certified by IGI (International Gemological Institute), confirming Cut, Colour, Clarity and Carat weight. Moissanite ships with a GRA certificate.

Yes. Our moissanite stones come with a GRA (Gemstone Research Association) certificate confirming they are genuine moissanite.

Natural Diamonds form over billions of years and are mined.

Lab-Grown Diamonds are chemically identical to natural diamonds but grown in a laboratory with a smaller environmental footprint. Certified by IGI.

Moissanite is a silicon-carbide gemstone scoring 9.25 on the Mohs scale. Not a diamond, but a beautiful and durable alternative.

Yes. Moissanite scores 9.25 on the Mohs hardness scale (diamond scores 10). It is highly resistant to scratching and heat-stable, making it ideal for engagement rings and everyday wear.

No. Moissanite does not cloud, fade, or lose its optical properties over time. Regular cleaning with warm water and mild soap keeps it looking its best.

Yes. We accept custom designs, specific gemstones, ring sizes, metal types, and engraving. Email support@gemhubco.com with your requirements.

Yes — complimentary video consultations on request. Email support@gemhubco.com to arrange a time.

We accept Visa, Mastercard, American Express and other methods shown at checkout. Payments processed securely by Stripe with SSL encryption. Prices are listed in AED (UAE Dirham).

Yes. We offer complimentary, fully insured shipping on all orders across the United Arab Emirates, with no minimum spend. Every parcel is tracked door-to-door.

Most pieces are made to order. Crafting and quality checks take 5-6 working days; delivery within the UAE typically takes a further 1-2 business days after dispatch.

Yes. All orders are fully insured and tracked via a fully insured premium courier. A tracking link is emailed once dispatched.

• Standard pieces — ready-to-ship and standard made-to-order — return within 30 days, exchange within 45 days. Return shipping is free.
• Final sale — custom-engraved and bespoke, made-to-specification pieces only. Defective items are always replaced or refunded.

Contact support@gemhubco.com within 48 hours with photos. We arrange a full replacement or refund including return shipping.

• Clean with soft toothbrush, warm water, mild dish soap.
• Avoid harsh chemicals (bleach, chlorine).
• Remove before swimming, exercising, or sleeping.
• Store individually in a soft pouch or lined box.

Monday to Friday, 10:00–18:00 GST. Email support@gemhubco.com anytime — we reply within one business day.

We operate online only. We offer complimentary video consultations — email support@gemhubco.com.